ATLANTA, March 6, 2018 – NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced that Mike Groesch, VP, NCR Smart Services, Product Management, Development and Delivery, has been named a co-chairperson of the Metro Atlanta Chamber’s Internet of Things (IoT) Leadership Council.
Backed by a consortium of business, government and non-profit leaders, the Council is building a collaborative culture that will make metro Atlanta a global force in innovation. The Council unites people to strengthen Atlanta’s position as a technological powerhouse and steers the strategic direction of the region’s IoT initiative, IoT.ATL.
“We are delighted to welcome Mike to the family,” said Cynthia Curry, director, Metro Atlanta Chamber IoT Ecosystem Expansion. “Together we are a world-class, collaborative ecosystem of big brands, digital media leaders, technology powerhouses, universities, and a dynamic start-up community positioning Atlanta as a hotbed of high technology.”
Groesch leads the efforts of NCR’s Global Customer Services organization for IoT, big data, analytics and forecasting. His team is key to addressing customer needs and increasing customer satisfaction, handling millions of global customer service requests annually, using world-class precision diagnostics technology to address more than 78 percent of them remotely.
He manages a team of 3,000 employees charged with integrating all global services operations (new business planning, remote services management, service operations centers, product management, and related IT infrastructure tools) and driving standard processes, tools, analytics and talent management.
“I’m honored and excited to be a part of the IoT Leadership Council, working together to advance IoT and further position Atlanta as a leader in high tech,” said Groesch. “This will enable NCR to partner with other like-minded organizations to expand the digital connected services economy.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Ga., with about 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is updated regularly with financial and other important information about NCR.