NCR Corp inks 3-year contract with PNB for IT support services


US-based solutions provider Wednesday said it has signed an agreement with for providing IT support services to the lender’s network.

“The three-year agreement establishes as Punjab National Bank’s key services support provider for a significant part of its global network of over 3,600 ATMs,” said in a release.

PNB is India’s sixth largest in terms of ATMs deployed in the country with 100 million customers, including approximately 40 million debit card holders. It has more than 6,692 branches and presence in nine countries.

“We are impressed with NCR in terms of innovation, quality of service provided and its commitment to us and our customers to improve availability of our services, drive operational efficiency and deliver proactive service, said a PNB in the release.

NCR will provide the lender specific services, including incident management; cash management; electronic journal pulling services; and software distribution service; and and general housekeeping and

“Our suite of managed services will help PNB to reduce the high costs of multiple service providers, scale support quickly and ultimately, decrease downtime through high-value managed services. We are committed to providing PNB excellent customer service and building on this tremendous relationship for years to come,” said Navroze Dastur, Managing Director, NCR

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)


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