Burroughs Obtains SOC Certification – June 18, 2018


PLYMOUTH, MI Burroughs, Inc., the leading independent provider of maintenance, support and cash automation solutions to financial institutions and retailers in the U.S., has obtained SOC (System and Organization Control) II certification. Certification was awarded to Burroughs after an independent accounting and auditing firm examined the company’s managed maintenance services and found them to meet all standards based on the criteria set forth in TSP section 100 by the American Institute of CPAs (AICPA): Trust Service Principles, Criteria, and Illustrations for Security, Availability, Processing Integrity, Confidentiality and Privacy.


“With SOC II certification, Burroughs clients can be assured that our control objectives and activities have been thoroughly and extensively tested to ensure we are operating at the highest level possible,” said Burroughs CEO Ed Boyd.


SOC II is based on policies, communications, procedures and monitoring. In order to successfully achieve certification, the following specific Trust Service Principles must be met by the company:

  • Security: The system has controls in place to protect against unauthorized access ‒ both physical and logical;
  • Availability: The system is available for operation and use as committed or agreed;
  • Processing Integrity: System processing is complete, accurate, timely and authorized;
  • Confidentiality: Information that is designated as “confidential” by a user is protected; and
  • Privacy: Personal information is collected, used, retained and disclosed in accordance with the operation’s privacy notice and principles set by the AICPA.

“Burroughs has long been committed to providing the highest level of service to our customers,” Boyd continued. “Availability, security and consistency in our operational practices and procedures are cornerstones to the Burroughs delivery model. Our SOC II accreditation is a key achievement for us in demonstrating our commitment and dedication to our clients.”


Burroughs now proudly displays the SOC logo on their website



ABOUT BURROUGHSBurroughs provides industry-leading technology, sales, support and services to the financial and retail industry nationwide. Our service portfolio includes cash automation solutions, ATM products, branch transformation, kiosks, retail currency and coin recyclers, and business server solutions as well as project management, implementation, and maintenance services.  Burroughs offers market-leading onsite maintenance, remote support and managed services solutions nationwide. Burroughs provides exceptional service on third-party ATM, teller cash automation, safes, branch automation, retail vault, kiosk and self-service solutions throughout the US, Puerto Rico and Canada. Visit www.burroughs.com for more information.


Media Contact: Jenny Drexler

Director, Marketing & Sales Support

734.737.4000 jenny.drexler@burroughs.com


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