Banco Ciudad Innovative Digital Branch With GRGBanking VTM, The First in Latin America


Presses released by local media reports.

“The first VTM branch has been launched by Banco Ciudad, one of the leading banks in Argentina. This is the first-ever VTM installed in South America, we believe that it will transform branch with the latest technology in financial industry.” released by many local media reports on May 1st, 2018.

The pioneering banking channel VTM provided by GRGBanking, which is combined with multi-vendor software solution not only supports consumer to open the account and withdraw money, but also deals with cheque deposit and loan application.


Consumer experiencing the remote teller service.

The VTM integrates the video conferencing technology that users can activate the remote live human teller when needed. Besides extended the banking business hours, VTM also enables Banco Ciudad to drive greater operational efficiencies and enhances the user experience with advanced service delivery. Clarín News Paper, a local media also reported that VTM branch could save more than 97% of operational cost per month compared to traditional branches. 


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