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2019 Trends for the Banking Industry and how Banks should Prepare

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2018 was a big year for banking. Challenger banks, like Monzo and Starling, hit new user levels and started to push past being a niche, techy offering, into a mainstream offering. High street banks started fighting back though, by revamping their digital offerings and thinking about their strengths.

2019 will be just as important a year for the financial industry, and there are other political and economic challenges ahead.

What might 2019 mean for Britain’s retail banks? Here’s our key predictions, and recommendations for how banks should prepare.

Bank branches as digital hubs

In 2018, shrinking branch networks continued to be a tactic used by banks reaction to increasing infrastructure costs, combined with a general decline in usage of bank branches. Banks wanted to consolidate. As customers shift to almost fully digital relationships with their banks, they will demand exceptional user experiences that provide real value.

In 2019, we will witness banks focussing investment into their remaining locations. We will see banks deploying more in-branch technology that improves user experience, including video banking and smarter use of in-branch tablets to improve service and sales. This is especially true as they worry about throwing the baby out with the bath water – and cutting too much, too soon.

Location, location, location

We’ve already seen retail banks including Lloyds and Halifax open state-of-the-art branches in Manchester city centre and in central London, and this trend of banks investing in city centre flagships is set to continue, especially as such locations become more accessible as a result of investment in smart cities and improved transport links. We are likely to see them relocating away from underperforming locations and opening in areas of higher footfall and with more demand for banking services, such as out of town shopping centres.

Open Banking and PSD2

While Open Banking and PSD2 have prompted banks to think about their offerings, progress has been slow so far. The full range of potential threats and opportunities from Open Banking are yet to be realised. This is especially true as the digital natives, who at age 18 are now opening their own bank accounts, try to balance their demand for easy to use, integrated services (such as account integrators and budgeting apps) with concerns around data privacy.

Financial institutions will need to think creatively and capitalise on new technologies to offer the right solutions in the right moment to their customers.

Collaboration over competition

With banks still adapting to the changes set in motion by PSD2 next year, competition will only intensify in the market.

Through industry collaboration however, customers can get the best of both worlds.

FinTechs can expand their offerings, and traditional banks can maintain their share of the market and adopt new services into their existing portfolios. This leverages the customer experience and journey expertise that challenger banks have put at the centre of their offering, combining it with the infrastructure presence of traditional players.

High street banks challenge back

So, with this in mind, what do high street banks need to prioritise in 2019? 2019 should be the year that high street banks respond to the challengers. The gap is certainly closing. Here are our top 3 things that traditional high street banks must do in 2019 to get on the front.

  1. Get the (tech) stack right
    Challenger banks had a distinct advantage in that they have been able to build platforms for the next generation customer from scratch. Heritage banks need to offer the right solutions in the right moment to their customers, but without the right investment in technologies like the cloud, they’re going to struggle to adapt.
  2. Remember physical footprints are a positive
    As politicians also start to turn their eye to financial access, especially for rural and small communities, traditional banks have a responsibility and unique opportunity to adapt their offerings to meet new demands. This is especially true as the UK’s mobile data coverage and broadband speeds leaves some communities unable to bank online.
  3. Play to your strength
    As traditional and challenger banks increasingly try to replicate each other’s strengths and successes. High street brands need to remember that they do have significant strengths, built over years of serving customers and delivering a wide range of services, which can be tricky and costly for challenger banks to match.

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The Cultural Importance of Cash

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By now, you know cash leads the way when it comes to the way people pay. But did you know cash is a major contributor to social cohesion and cultural unity? Read on to see how cash has the power to bring us together as a society.

Cash as a social network

Cash serves as a universal connector between people of all backgrounds and ages. It doesn’t discriminate or care whether you’re old or young, rich or poor. Because of this intrinsic ability to bring people together, cash organically fuels collaboration and communication around the world with pretty much the entire world’s population using coins or banknotes during  their lifetime.

Cash symbolizes national sovereignty

Most people use coins and cash everyday here in America and  across our borders. Not only does cash represent the country or region it is from, but it represents a national and regional sovereignty. Cash promotes its country or region; it represents its values, its history, its culture. It’s because of this that so much thought goes into banknote and coin  design.

During times of political turmoil, cash repeatedly comes to the rescue as digital  payment systems can become extremely unreliable. Cash comes through to reliably serve citizens  when other means fail.

Cash is inclusive of the unbanked

Half the adults in the world — approximately 2.5 billion people–do not partake in any formal financial services. Most of these people are in developing economies, however, even in first world  regions, sometimes almost 20 percent of people are unbanked. Lack of funds typically tops the list of reasons why people do not have bank accounts.

​Banks must meet a slew of regulations and guidelines, which often prevent poor people from opening accounts. In rural areas, the distance to simply reach a banking location may present a barrier. While banks are making inroads to become more financially inclusive, cash remains the number one payment method people of all backgrounds can utilize.

In cultures all around the globe, cash is a powerful force powering the way people pay. It’s the easiest, most convenient and most reliable payment method around. Plus, there aren’t many places in the world that won’t accept your cold hard cash as a way to do business.


Withdraw Cash Wednesday (WCW) is an initiative to promote cash withdrawals from ATMs on heavy shopping days like the Wednesday prior to black Friday shopping. WCW’s mission is to promote ATM usage around the busiest spend times of the year and help the ATM industry gain more visibility. Our group is focused not only on gaining more usage and attention for the ATM industry but to help retailers and consumers alleviate ​some of the problems faced during the busy holiday season.​

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Fintechs, digital banks reach out to workers impacted by government shutdown

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| by David Jones
Fintechs, digital banks reach out to workers impacted by government shutdown

With hundreds of thousands of government workers and contractors either working without pay, put on furlough or forced to quit in order to find work, a number of fintech companies are stepping up to help them bridge their personal finances.

Better Mortgage, a digital mortgage lender, launched an emergency refinance program that allows government workers to tap their home equity for expenses. The program will be offered for at least 30 days after the shutdown ends, according to company officials.

“I was speaking to a lawyer we recently hired from the Southern District of New York and she shared that many of her friends are working with no pay and struggling with child care, mortgage payments and day to day expenses as the furlough nears the one month mark,” said Better CEO Vishal Garg, in a statement through a spokesman. “It made me think about how many government employees have depleted critical savings or leveraging high interest credit to cover household expenses, including mortgage payments.”

He said the company decided to do something to help the people hurt by the shutdown after hearing that story.

Customers must have a FICO score of at least 620, at least 5 percent equity in their home and a maximum debt-to-income ratio of 50 percent.

Better Mortgage said the program is available in locations where the company currently has operations, including 27 states and  Washington, D.C., according to the release.

Margaret Brown, an active duty Coast Guard member, used OfferUp to sell personal items to help offset the lack of income due to the shutdown, according to a spokesperson for the company.

“Because of the uncertainty of when I will be paid next, I’ve cutback significantly on our normal purchases and expenses and have been selling old items on OfferUp in order to make some extra money,” she said, according to a spokesperson for OfferUp.

Ally Financial is extending its assistance program, which provides waivers, refunds and deferrals — normally in cases of natural disasters and economic crisis situations — to customers impacted by the shutdown, according to a company announcement.

“Our hearts go out to any individual experiencing financial challenges, and given the extended duration of the partial shutdown, we want to assist our customers who are burdened by this as best we can,” said Diane Morais, president of consumer and commercial banking products at Ally Bank.

The company, which provides digital financial services, is making several offers based on individual circumstances, including payment extensions, forgiveness of late fees, refunds of fees for insufficient funds and ATM transactions, and fee waivers for checks, wire transfers and early CD withdrawals.

Earnin provides the option for customers to receive advance loans against a paycheck, however the service has a couple of signup requirements. For instance, the user must have a checking account, as savings or prepaid bank accounts will block the service from debiting the account on payday, according to a company spokesperson.

Additionally, the employee must be paid by direct deposit, and pay must be on a specified time cycle, e.g., weekly, biweekly, semi-monthly or monthly. The employer also must have an electronic timekeeping system or fixed company location.  

Cover photo: iStock


Topics: Bank / Credit Union, Transaction Processing, Trends / Statistics

Companies: Earnin, Better Mortgage Corporation, Ally Financial Inc., OfferUp, Inc.



David Jones

David Jones is a veteran business and technology journalist, with three decades of experience writing about business travel, real estate and technology.

Since 2015 he covered a range of technology stories for the ECT News Network, which includes the E-Commerce Times, TechNewsWorld, LinuxInsider and CRM Buyer, writing about cybersecurity, artificial intelligence, machine learning, open source computing and privacy issues among others,. He recently covered FinTech issues for PYMNTS.com.

He worked as a staff writer for Bloomberg Business News and an online reporter for Crain’s New York Business. He has written for numerous media organizations, including Reuters, The New York Times, The Real Deal, Continental, City Limits and The Nation.

He was previously awarded the George Washington Williams Fellowship for Journalists of Color by the Independent Press Association.



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OptConnect Implements Motivosity for Employee Appreciation – OptConnect Blog

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In any company that is continuously growing, improvement is always needed. In fact, our CEO Chris Baird, always reminds us of a quote he saw in the JFK airport by the founder of the outdoor apparel company Fjällräven, Äke Nordin who said, “We’ve been trekking for 50 years, and I hope we never get there.”

This quote can hold several meanings, but to OptConnect it means that our goals will always be changing for the better and we can always continue to improve.  

Specific to our company culture, we are currently working to remove any roadblocks regarding employee engagement. That is why we made a recent decision to implement Motivosity, an appreciation platform for employees and managers to recognize peers.

With Motivosity, employees are encouraged to give thanks to one another for everyday accomplishments. This appreciation is given a monetary value that the rewarded employee can then spend on gift cards as they wish.

Since implementing Motivosity we have seen a huge adoption rate by employees who are recognizing coworkers. We can already see an improvement with departments giving and receiving recognition outside of their sylos.

We’ve chosen to move forward with Motivosity because we know that employee recognition is key to a winning company culture. We are pleased with the results so far and from an HR perspective I am especially happy to see how it is giving our employees confidence and motivation to continue working hard.

In particular I am excited to see how this program helps with employee retention. Especially because when employees are recognized by their peers and leaders, it can increase job fulfillment and satisfaction.

WIth Motivosity we are also getting access to analytics that are helping us to see which departments get the most recognition and what core values are being highlighted by accomplishments. This helps us to stay in tune with our employees and gives us insight into who is going above and beyond.

Here at OptConnect, we do our best to make sure employees know that they are the most important part of our company. Culture means everything to us and Motivosity is just one more way that we’re helping to foster a positive environment for all of our employees. 

 

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This Week in the States

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STATE AND LOCAL HIGHLIGHTS




COLORADO




The deadline to introduce bills in the Senate is January 22.


Contact Yujia Sun




The Denver City Council will meet January 22 to consider an item which aligns the definitions of electric-assisted bicycles in the Denver Revised Municipal Code to state statute.


Contact Peter Finn




The House Health and Insurance Committee will hold a public hearing January 23 regarding H.B. 1004, which requires the Department of Health Care Policy to develop and submit a proposal concerning the design, costs, benefits and implementation of a state option for health care coverage.


Contact Jermaine Collins




The deadline to introduce bills in the House is January 25.


Contact Yujia Sun




FLORIDA




The Board of Medicine will accept comments until January 24 regarding proposed rules relating to standards for the use of controlled substances for the treatment of pain.


Contact Becky Lukaesko




IOWA




The Board of Pharmacy will accept comments until January 22 regarding proposed rules addressing prescription monitoring programs and pharmacists involved in direct patient care.


Contact Melissa Martin




MISSISSIPPI




The deadline to introduce bills in the House and Senate is January 21.


Contact Kyle Perigard




NEW HAMPSHIRE




The House Committee on Resources, Recreation and Development will hold a public hearing January 22 regarding H.B. 199, which states that non-profit organizations that are made exempt from income taxation will also be exempt from the groundwater management permit fee.


Contact Steven Fearnow




NEW JERSEY




The Department of Environmental Protection will hold a public hearing January 25 regarding a proposed rule establishing the Global Warming Solutions Fund.


Contact Melissa Martin




OREGON




The Division of Financial Regulation will hold a public hearing January 22 regarding the establishment of the Prescription Drug Price Transparency Program.


Contact Amy Cole




RHODE ISLAND




The Department of Health will hold a public hearing January 24 regarding proposed rules relating to the Prescription Monitoring Program, pain management and electronic prescribing of controlled substances.


Contact Kent Keller




WASHINGTON




The Senate Environment, Energy and Technology Committee will hold a public hearing January 23 regarding S.B. 5108, which exempts renewable gas energy from taxes on sales of natural gas found in the Revised Code of Washington 82.16.310.


Contact Yujia Sun




The House Committee on Civil Rights and Judiciary will hold a public hearing January 25 regarding H.B. 1066, which requires collection agencies to file a summons and complaint with the court before serving a debtor with a summons and complaint.


Contact Ryan Reynolds




The Senate Health and Long Term Care Committee will hold a public hearing January 25 regarding S.B. 5055, which requires the State Health Care Authority to incorporate education and training for substance abuse disorders in its curriculum and include reimbursement for peer support services allowing for federal matching funds by July 1, 2019.


Contact Jermaine Collins

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How to Improve Security with Closed Cash Management [Customer Case]

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The Intermarché Tournai supermarket in Belgium has created a safer place to work and shop using the SafePay closed cash management system.

Intermarché supermarkets have been around in France since the 1960s and opened in Belgium in 1991. Today the brand can be found in almost 80 locations across the country. One of Intermarché’s larger Belgian stores is located in Tournai where it is run by the Ronse family.

Intermarche-Gunnebo-Customer-Story-2

A Cash Management Solution with Long-Term ROI

In 2016, the Ronse family decided to renovate the Intermarché Tournai supermarket and modernise the layout of the store to improve the customer experience.

Cash continues to be popular method of payment and since banks are forcing retailers to take over the bulk of cash handling processes, this is an area the Ronse family could not afford to overlook as part of its renovation plans.

The store owners were interested in the business benefits of installing an automated cash management system and the potential long-term return on investment such a system could bring with it.Download Comparison Guide for Cash Management Systems

They were also concerned about the amount of time staff were spending on manually counting cash, which was made worse by counting errors and the stress of being responsible for reconciliation.

In addition, it was important to make the supermarket a safer place to work and shop by finding a more secure way to store and process cash takings.

A Safer Working and Shopping Environment

Today Intermarché Tournai uses Gunnebo’s SafePay closed cash management system including note and coin recyclers at the tills supported by a cash deposit safe in the back office.

The benefits include a safer store, no more manual counting errors, less stress for staff, faster crediting of takings by bank, faster and simpler automated cash processes and the ability to monitor transactions and cash levels.

Intermarche-Gunnebo-Customer-Story-3

The till units combine to create a dual note and coin payment solution for the supermarket’s checkouts which recycles cash throughout the day. These front-office units are configured so that customers can enter their notes and coins themselves – in keeping with the trend within retail for self-payment checkouts.

The way we were handling cash before was time-consuming and not really secure. Now we have more time to spend on more important things. 
Mr Ronse (Owner of Intermarché Tournai)

Since SafePay is a closed cash management system, once cash has been paid by the customer, it is never exposed but remains locked away in protective cassettes. Customers paying by cash, deposit their coins and notes into the payment units which then return the correct change. The cash received is automatically authenticated and counted.

SafePay-closed-cash-management-note-coins

This means there is no manual cash handling, no opportunity for cash differences and a safer store for both customers and staff.

We now have a safer place to work and shop
Mr Ronse (Owner of Intermarché Tournai)

At the end of the day, surplus notes paid into SafePay at the checkout are taken by staff in sealed, ink-protected cassettes to the back office where they are emptied into the SafePay CDS deposit unit. Here banknotes are deposited into a Grade III safe and land in a special bag which is thermally sealed prior to collection.

The whole process is fully monitored by CashControl cash management software, which helps optimise reconciliation and reporting, and gives store managers a real-time overview of cash levels.

Learn more about the alternatives available to retailers for automated cash management in Gunnebo’s helpful Comparison Guide.

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ATMIA U.S. Members Have Truckload Shipping Options

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Tuesday, January 22, 2019

by ATM Industry Association

<meta http-equiv="Content-Type" content="text/html; charset=utf-8"/><!--[if !mso]><!--><meta http-equiv="X-UA-Compatible" content="IE=edge"/><!--<![endif]--><meta name="viewport" content="width=device-width, initial-scale=1.0"/><!--[if (gte mso 9)|(IE)]> <STYLE type=text/css> table {border-collapse: collapse !important;} </STYLE> <![endif]--><!--[if gte mso 9]> <style> li { text-indent: -1em; } </style> <![endif]--><meta name="GENERATOR" content="MSHTML 11.00.9600.19003"/><center class="wrapper" style="WIDTH: 100%; TABLE-LAYOUT: fixed; -MS-TEXT-SIZE-ADJUST: 100%; BACKGROUND-COLOR: #beb9b5; -webkit-text-size-adjust: 100%"> </p> <table bgcolor="#be9b00" border="0" cellpadding="0" cellspacing="0" style="BACKGROUND-COLOR: #beb9b5" width="100%"> <tbody> <tr> <td width="100%"> </p> <div class="webkit" style="MAX-WIDTH: 600px; MARGIN: 0px auto"><!--[if (gte mso 9)|(IE)]> <TABLE width=600 align=center style='FONT-FAMILY: "Trebuchet MS", Arial, Helvetica, sans-serif; COLOR: #6a615e; BORDER-SPACING: 0' border=0 cellSpacing=0 cellPadding=0> <TBODY> <TR> <TD style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px"><![endif]--><!-- ======= start main body ======= --></p> <table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" class="outer" style="MAX-WIDTH: 600px; FONT-FAMILY: "Trebuchet MS", Arial, Helvetica, sans-serif; WIDTH: 100%; COLOR: #6a615e; MARGIN: 0px auto; BORDER-SPACING: 0"> <tbody> <tr> <td style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px"><!-- ======= start header ======= --> </p> <table bgcolor="#beb9b5" border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td bgcolor="#beb9b5" style="BACKGROUND-COLOR: #beb9b5"> </p> <table border="0" cellpadding="0" cellspacing="0" style="WIDTH: 100%"> <tbody> <tr> <td align="center"> <br /> <center> </p> <table align="center" border="0" cellpadding="0" cellspacing="0" style="MARGIN: 0px auto" width="100%"> <tbody> <tr> <td class="one-column" style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px"> </p> <table border="0" cellpadding="0" cellspacing="0" style="FONT-FAMILY: "Trebuchet MS", Arial, Helvetica, sans-serif; COLOR: #beb9b5; BORDER-SPACING: 0" width="100%"> <tbody> <tr> <td class="contents" style="WIDTH: 100%"> </p> <table align="center" bgcolor="#beb9b5" border="0" cellpadding="0" cellspacing="0" style="MARGIN: 0px auto; MIN-HEIGHT: 37px"> <tbody> <tr/> <tr> <td height="25" style="FONT-SIZE: 25px; LINE-HEIGHT: 25px"> </td> <p> <br /> </tr> <tr> <td align="center"><img alt="ATMIA members have truckload shipping options" border="0" src="http://www.partnership.com/emailimages/ATMIA(7756)TLprospectingEmail_01.png" style="WIDTH: 600px; DISPLAY: block" width="600"/></td> <p> <br /> </tr> </tbody> </table> </td> <p> <br /> </tr> </tbody> </table> </td> <p> <br /> </tr> </tbody> </table> <p></center> </td> <p> <br /> </tr> </tbody> </table> </td> <p> <br /> </tr> </tbody> </table> <p><!-- ======= end header ======= --><!-- ======= start body copy ======= --></p> <table bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" style="BACKGROUND-COLOR: #ffffff" width="100%"> <tbody> <tr> <td class="one-column" style="FONT-SIZE: 0px; PADDING-BOTTOM: 0px; TEXT-ALIGN: left; PADDING-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px"><!--[if (gte mso 9)|(IE)]> <TABLE width="100%" style='FONT-FAMILY: "Trebuchet MS", Arial, Helvetica, sans-serif; COLOR: #6a615e; BORDER-SPACING: 0'> <TBODY> <TR> <TD width="100%" vAlign=top style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px"><![endif]--> </p> <div class="column" style="MAX-WIDTH: 600px; WIDTH: 100%; VERTICAL-ALIGN: top; DISPLAY: inline-block"> <table style="FONT-FAMILY: "Trebuchet MS", Arial, Helvetica, sans-serif; COLOR: #6a615e; BORDER-SPACING: 0" width="100%"> <tbody> <tr> <td class="inner" style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px"> </p> <table class="contents" style="FONT-SIZE: 14px; FONT-FAMILY: "Trebuchet MS", Arial, Helvetica, sans-serif; WIDTH: 100%; COLOR: #6a615e; TEXT-ALIGN: left; BORDER-SPACING: 0"> <tbody> <tr> <td> </p> <p style="MARGIN: 0px 25px 10px 30px">From specialized equipment to standard dedicated moves, the ATMIA and PartnerShip<sup>®</sup> have your truckload shipping covered. PartnerShip, the company that manages the ATMIA Shipping Program, has established relationships with hundreds of vetted, reliable carriers to safely transport your freight.</p> <p> </td> <p> <br /> </tr> </tbody> </table> </td> <p> <br /> </tr> <tr> <td><a class="rollover" href="https://www.partnership.com/micro-site/quote/ATMIA?Promo_Code=7756" summary="rollover" target="new"><img alt="GET A FREE QUOTE!" border="0" src="http://www.partnership.com/emailimages/MLA(7667)TLprospectingEmail_02.png" style="MAX-WIDTH: 345px; DISPLAY: block" width="345"/><!-- Visible image --></a> </p> <div style="mso-hide: all"><a class="rollover" href="https://www.partnership.com/micro-site/quote/ATMIA?Promo_Code=7756" summary="rollover" target="new"><!-- Hides invisible image in Outlook --><img alt="" border="0" src="http://www.partnership.com/emailimages/MLA(7667)TLprospectingEmailA_02.png" style="DISPLAY: block; MAX-HEIGHT: 0px" width="345"/><!-- Invisible image --></a></div> <p> </td> <p> <br /> </tr> <tr> <td class="inner" style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px"> </p> <table class="contents" style="FONT-SIZE: 14px; FONT-FAMILY: "Trebuchet MS", Arial, Helvetica, sans-serif; WIDTH: 100%; COLOR: #6a615e; TEXT-ALIGN: left; BORDER-SPACING: 0"> <tbody> <tr> <td> </p> <p style="MARGIN: 10px 25px 10px 30px">If you have questions about the ATMIA Shipping Program or truckload services through PartnerShip, call <strong>800-599-2902</strong> or email <a class="hover-me-1" href="mailto:sales@PartnerShip.com">sales@PartnerShip.com</a>.</p> <p> </td> <p> <br /> </tr> <tr> <td align="center"><img alt="ATMIA and PartnerShip" border="0" src="http://www.partnership.com/emailimages/ATMIA(7756)TLprospectingEmail_04.png" style="WIDTH: 600px; DISPLAY: block" width="600"/></td> <p> <br /> </tr> <tr> <td height="15" style="FONT-SIZE: 15px; LINE-HEIGHT: 15px"> </td> <p> <br /> </tr> </tbody> </table> </td> <p> <br /> </tr> </tbody> </table> </div> <p> <br /> <!--[if (gte mso 9)|(IE)]></TD></TR></TBODY></TABLE><![endif]--></td> <p> <br /> </tr> </tbody> </table> <p><!-- ======= end body copy ======= --><!-- ======= start disclaimer ======= --><!-- ======= end disclaimer ======= --></td> <p> <br /> </tr> </tbody> </table> <p><!-- ======= end main body ======= --><!--[if (gte mso 9)|(IE)]></TD></TR></TBODY></TABLE><![endif]--></div> <p> </td> <p> <br /> </tr> </tbody> </table> <p></center></div> <p>© 2019</p> </p></div> <p>[ad_2]<br /> <br /><a href="http://www.atmia.com/news/atmia-us-members-have-truckload-shipping-options/7703/">Source link </a></p> </div><!-- .entry-content --> <footer class="entry-meta"> </footer><!-- .entry-meta --> </article><!-- #post --> <article id="post-3209" class="post-3209 post type-post status-publish format-standard has-post-thumbnail hentry category-industry-news"> <header class="entry-header"> <div class="entry-thumbnail"> <img width="200" height="52" src="http://atmsindiana.com/wp-content/uploads/2019/01/1548167723_TNS Logo.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" /> </div> <h1 class="entry-title"> <a href="http://atmsindiana.com/industry-news/tns-broadens-service-offerings-for-financial-markets-with-strategic-r2g-acquisition/" rel="bookmark">TNS Broadens Service Offerings For Financial Markets with Strategic R2G Acquisition</a> </h1> <div class="entry-meta"> <span class="date"><a href="http://atmsindiana.com/industry-news/tns-broadens-service-offerings-for-financial-markets-with-strategic-r2g-acquisition/" title="Permalink to TNS Broadens Service Offerings For Financial Markets with Strategic R2G Acquisition" rel="bookmark"><time class="entry-date" datetime="2019-01-22T14:35:22+00:00">January 22, 2019</time></a></span><span class="categories-links"><a href="http://atmsindiana.com/category/industry-news/" rel="category tag">ATM Indusrty News</a></span><span class="author vcard"><a class="url fn n" href="http://atmsindiana.com/author/admin/" title="View all posts by admin" rel="author">admin</a></span> </div><!-- .entry-meta --> </header><!-- .entry-header --> <div class="entry-content"> <p> [ad_1]<br /> </p> <div> <p><a href="http://www.tnsi.com/">Transaction Network Services</a> (TNS) today announced the acquisition of Chicago-based market data, connectivity and hosting specialist R2G Services. With this acquisition, TNS is now a unique full-service managed infrastructure provider that can meet the demanding needs of financial market participants through a single supplier relationship.</p> <p>Founded in 2010, R2G has designed and built an industry leading <a href="https://tnsi.com/product/exchange-access-market-data-feeds/">market data</a> and managed <a href="https://tnsi.com/product/managed-hosting/">hosting</a> platform. Acquiring R2G strengthens TNS’ portfolio of these services as well as enables the R2G solutions to be offered worldwide.</p> <p>Mike Keegan, <a href="https://tnsi.com/products/financial/">TNS’</a> Chief Executive Officer, said: “This acquisition is extremely exciting as it will benefit all of our combined customers. The talented R2G team has built a reputation for excellent customer service and high-quality solutions which utilize some of the lowest latency network routes between key financial data centers.</p> <p>“In the last year, we have strengthened our managed hosting services and augmenting these with R2G’s network and solutions means we can now offer customers a broader choice of exchange co-location facilities and a greater variety of market data services.”</p> <p>Stefano Durdic, Managing Director at R2G, said: “We’re proud of what we have achieved and look forward to offering our <a href="https://tnsi.com/product/managed-hosting/">technology</a> on a global scale. We see this acquisition as a fantastic strategic opportunity that gives us access to the resources we need to take that next step and offer our loyal customers all of the advantages of being part of TNS, including 24-hour support. TNS’ portfolio of services is largely complementary so we can provide a wider range of services to our combined customers.”</p> <p>Combining the TNS and R2G solutions creates a compelling service offering, and TNS expects to attract new customers that demand the lowest possible <a href="https://tnsi.com/product-industry/co-location-venues/">latency</a>.</p> <p>“The R2G team brings to TNS decades of experience in the financial markets which deepens our pool of industry experts. This expertise will help to ensure the solutions we design for customers are tailored to their specific needs and address even the most latency sensitive requirements,” said Keegan.</p> <p>“A lot of collaboration and close cooperation has occurred over the last few months between our companies to ensure that customers will continue to enjoy the world class performance they expect from both TNS and R2G. We have extensive experience in quickly integrating businesses we acquire without impacting existing services and look forward to providing customers with the enhanced benefits that this merger will create.”</p> <p>With this acquisition TNS will now have a Chicago office, and the R2G team will continue to be based there.</p> <p>TNS has been a preferred supplier of networking and integrated data services to many leading financial organizations for more than two decades. TNS’ robust secure network is relied on by the global financial markets for mission-critical connectivity to multiple diverse trading partners, including many of the world’s most prominent and influential buy- and sell-side institutions, market data and software vendors, exchanges and alternative trading venues.</p> <p>TNS has more than 125 POPs worldwide and offers support for a full range of asset classes, as well as eCommerce and FIX connectivity. TNS’ services are supported by 24x7x365 monitoring and helpdesk support, and its financial community of interest has now grown to more than 2,100 endpoints.</p> </div> <p>[ad_2]<br /> <br /><a href="http://www.atmia.com/news/tns-broadens-service-offerings-for-financial-markets-with-strategic-r2g-acquisition/7695/">Source link </a></p> </div><!-- .entry-content --> <footer class="entry-meta"> </footer><!-- .entry-meta --> </article><!-- #post --> <article id="post-3207" class="post-3207 post type-post status-publish format-standard has-post-thumbnail hentry category-industry-news"> <header class="entry-header"> <div class="entry-thumbnail"> <img width="200" height="75" src="http://atmsindiana.com/wp-content/uploads/2019/01/1548082181_compassplus logo.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" /> </div> <h1 class="entry-title"> <a href="http://atmsindiana.com/industry-news/vietinbank-achieves-verified-by-visa-certification-with-support-from-compass-plus/" rel="bookmark">VietinBank achieves Verified by Visa certification with support from Compass Plus</a> </h1> <div class="entry-meta"> <span class="date"><a href="http://atmsindiana.com/industry-news/vietinbank-achieves-verified-by-visa-certification-with-support-from-compass-plus/" title="Permalink to VietinBank achieves Verified by Visa certification with support from Compass Plus" rel="bookmark"><time class="entry-date" datetime="2019-01-21T14:49:41+00:00">January 21, 2019</time></a></span><span class="categories-links"><a href="http://atmsindiana.com/category/industry-news/" rel="category tag">ATM Indusrty News</a></span><span class="author vcard"><a class="url fn n" href="http://atmsindiana.com/author/admin/" title="View all posts by admin" rel="author">admin</a></span> </div><!-- .entry-meta --> </header><!-- .entry-header --> <div class="entry-content"> <p> [ad_1]<br /> </p> <div> <p style="margin:0cm 0cm 0.0001pt; margin-right:0cm; margin-left:0cm"><span style="font-size:11pt"><span style="line-height:150%"><span style="font-family:Calibri,sans-serif"><b><span arial="" lang="EN-US" style="font-family:">Nottingham, U.K – 21 January 2019 –</span></b><span arial="" lang="EN-US" style="font-family:"> <span style="background:white">Compass Plus, an international provider of retail banking and electronic payments software to payment processors and financial institutions, has announced that Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank), one of the largest card issuers in Vietnam, has made online transactions more secure for its customers</span></span><span style="background:white"><span arial="" style="font-family:">.</span></span> <span lang="EN-US" style="background:white"><span arial="" style="font-family:">The bank, which utilises <span class="MsoHyperlink" style="color:#0563c1"><span style="text-decoration:underline"><a href="http://compassplus.com/products/processing-hub/tranzware-e-commerce" style="color:#0563c1; text-decoration:underline" target="_blank">TranzWare e-Commerce</a></span></span></span></span><span arial="" lang="EN-US" style="font-family:"> <span style="background:white">from Compass Plus, has successfully completed its Verified by Visa certification, allowing its customers to benefit from the added security of 3D Secure authentication for online transactions.</span></span></span></span></span></p> <p style="margin:0cm 0cm 0.0001pt; margin-right:0cm; margin-left:0cm"><span style="font-size:11pt"><span style="line-height:150%"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="background:white"><span arial="" style="font-family:">The addition of Verified by Visa strengthens the bank’s efforts in the fight to reduce card-not-present fraud</span></span><span style="background:white"><span arial="" style="font-family:">, by </span></span><span lang="EN-US" style="background:white"><span arial="" style="font-family:">adding another layer of security for online debit and credit card transactions that authenticates the cardholder’s identity at the time of purchase. The next phase of the project will see VietinBank and Compass Plus work together to achieve Mastercard SecureCode and JCB J/Secure certifications for the bank to be able to provide a comprehensive portfolio of online security programs for its customers.</span></span><strong><span calibri="" style="font-family:"/></strong></span></span></span></p> <p style="margin-right:0cm; margin-left:0cm"><span style="font-size:12pt"><span style="line-height:15.0pt"><span new="" roman="" style="font-family:" times=""><strong><span arial="" lang="EN-US" style="font-family:">About VietinBank:</span></strong><span arial="" lang="EN-US" style="font-family:"><br /> <br /> Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank) is one of the leading commercial banks in Vietnam with diverse personal and corporate financial services. VietinBank is also the pioneer in the field of retail banking, particularly in card business. It is the leader in providing Visa/Mastercard credit cards, E-Partner domestic debit cards as well as domestic and international acquiring services. VietinBank has the largest network of card acceptance across Vietnam, and is also the first bank to providing services such as hospital bill payment through kiosk banking and nonstop-moving toll payments.</span></span></span></span></p> <p style="margin:0cm 0cm 0.0001pt; margin-right:0cm; margin-left:0cm"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span class="MsoHyperlink" style="color:#0563c1"><span style="text-decoration:underline"><span lang="EN-US" style="background:white"><span arial="" style="font-family:"><a href="http://www.vietinbank.vn/" style="color:#0563c1; text-decoration:underline">www.vietinbank.vn</a></span></span></span></span><span class="MsoHyperlink" style="color:#0563c1"><span style="text-decoration:underline"> <span style="background:white"/></span></span></span></span></p> <p style="margin:0cm 0cm 0.0001pt; margin-right:0cm; margin-left:0cm"><span style="font-size:11pt"><span style="background:white"><span style="font-family:Calibri,sans-serif"><b><span arial="" style="font-family:"><span style="color:black">About Compass Plus:</span></span></b><span arial="" lang="EN-US" style="font-family:"><span style="color:black"/></span></span></span></span></p> <p style="margin:0cm 0cm 0.0001pt; margin-right:0cm; margin-left:0cm"><span style="font-size:11pt"><span style="background:white"><span style="line-height:15.0pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="background:white"><span arial="" style="font-family:"><span style="color:black">Compass Plus provides comprehensive, fully integrated and flexible payments software and services that help financial institutions and payment service providers meet rapidly changing market demands. Our diverse customer base spans retail banks, processing centres, national switches and personalisation centres in countries across Europe, Asia, Africa, the Middle East, North and South America. With 30 years’ experience, Compass Plus helps build and manage all-scale electronic payment systems that generate new revenues and improve profits for its customers.</span></span></span> <span arial="" lang="EN-US" style="font-family:"><span style="color:black"/></span></span></span></span></span></p> <p style="margin:0cm 0cm 0.0001pt; margin-right:0cm; margin-left:0cm"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span class="MsoHyperlink" style="color:#0563c1"><span style="text-decoration:underline"><span lang="EN-US" style="background:white"><span arial="" style="font-family:"><a href="http://www.compassplus.com" style="color:#0563c1; text-decoration:underline" target="_blank">www.compassplus.com</a></span></span></span></span><span lang="RU" style="font-family:" verdana=""/></span></span></p> </div> <p>[ad_2]<br /> <br /><a href="http://www.atmia.com/news/vietinbank-achieves-verified-by-visa-certification-with-support-from-compass-plus/7688/">Source link </a></p> </div><!-- .entry-content --> <footer class="entry-meta"> </footer><!-- .entry-meta --> </article><!-- #post --> <article id="post-3206" class="post-3206 post type-post status-publish format-standard has-post-thumbnail hentry category-industry-news"> <header class="entry-header"> <div class="entry-thumbnail"> <img width="285" height="108" src="http://atmsindiana.com/wp-content/uploads/2018/01/logo_pillars.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" /> </div> <h1 class="entry-title"> <a href="http://atmsindiana.com/industry-news/over-60-000-fnb-customers-already-reaping-the-benefits-of-the-entertainer-partnership/" rel="bookmark">Over 60 000 FNB customers already reaping the benefits of The Entertainer partnership</a> </h1> <div class="entry-meta"> <span class="date"><a href="http://atmsindiana.com/industry-news/over-60-000-fnb-customers-already-reaping-the-benefits-of-the-entertainer-partnership/" title="Permalink to Over 60 000 FNB customers already reaping the benefits of The Entertainer partnership" rel="bookmark"><time class="entry-date" datetime="2019-01-21T13:41:20+00:00">January 21, 2019</time></a></span><span class="categories-links"><a href="http://atmsindiana.com/category/industry-news/" rel="category tag">ATM Indusrty News</a></span><span class="author vcard"><a class="url fn n" href="http://atmsindiana.com/author/admin/" title="View all posts by admin" rel="author">admin</a></span> </div><!-- .entry-meta --> </header><!-- .entry-header --> <div class="entry-content"> <p> [ad_1]<br /> </p> <div> <p><strong>16 January 2019 </strong>– FNB says in just two weeks after the start of its partnership with The Entertainer, over 60 000 FNB and RMB Private Bank customers have registered for the value-added service with more than 10 000 deals redeemed to date.</p> <p>The partnership provides FNB Retail and RMB Private Bank customers with access to two-for-one discounted offers at various restaurants, beauty salons, health & fitness facilities and hotels for the duration of 2019.</p> <p>Raj Makanjee, CEO of FNB Retail says, “the partnership is consistent with our retail strategy to provide customers with meaningful value which helps them with money management beyond their banking needs. Over the years, we have been expanding the value we add to our customers’ lives and firmly believe that this offering emphasises our commitment to consistently introduce solutions which address the financial and lifestyle needs of our customers.”</p> <p>The Entertainer app users usually pay an annual fee of R495 per city. However, FNB and RMB Private Bank customers can reap the benefits without paying the annual fee for the duration of 2019 and the bank will explore future discounted subscription fees based on customer take up and service usage over the course of this year. This gives customers access to discounted offers across South Africa’s major cities – Durban, Cape Town, Johannesburg/Pretoria saving them a total of R1,485. And what makes the deal even more attractive is that customers can access and use The Entertainer app when traveling abroad to the UK, saving an additional R541.30 in subscription fees.</p> <p>“This is a value-added service which makes our customers’ money go further. We recognise the unstable economic conditions we live in, where our customers are forced to be frugal when it comes to leisure activities. This exciting partnership with The Entertainer allows our customers to enjoy doing the things they love doing whilst making the most of their budgets,” adds Johan Moolman, eBucks Rewards CEO.</p> <p>To access and start using the App, you need to be an eBucks Rewards Member and have the latest version of the FNB app.</p> <p>Customers can then follow these steps to register:</p> <ol data-copy=""> <li>Log in to the FNB App on their smartphone</li> <p> </p> <li>Select the Entertainer App icon under eBucks Rewards and follow the prompts to register.</li> <p> </ol> <p>RMB Private Banking clients should follow the same instructions through their RMB Private Banking app.</p> <p>Next Steps:</p> <ol data-copy=""> <li>Customers will receive a welcome email from The Entertainer along with login details within 24 hours.</li> <p> </p> <li>Customers can download THE ENTERTAINER App from:</li> <p> </ol> <ol data-copy=""> <li>Customers will need to log in and accept terms and conditions.</li> <p> </ol> <p>For a customer to view their free subscription once they have successfully logged in:</p> <ol data-copy=""> <li>Select My profile.</li> <p> </p> <li>Select Preference.</li> <p> </p> <li>Select My Products under My History</li> <p> </ol> </div> <p>[ad_2]<br /> <br /><a href="http://www.atmia.com/news/over-60-000-fnb-customers-already-reaping-the-benefits-of-the-entertainer-partnership/7689/">Source link </a></p> </div><!-- .entry-content --> <footer class="entry-meta"> </footer><!-- .entry-meta --> </article><!-- #post --> <nav class="navigation paging-navigation" role="navigation"> <h1 class="screen-reader-text">Posts navigation</h1> <div class="nav-links"> <div class="nav-previous"><a href="http://atmsindiana.com/category/industry-news/page/3/" ><span class="meta-nav">←</span> Older posts</a></div> <div class="nav-next"><a href="http://atmsindiana.com/category/industry-news/" >Newer posts <span class="meta-nav">→</span></a></div> </div><!-- .nav-links --> </nav><!-- .navigation --> </div><!-- #content --> </div><!-- #primary --> </div><!-- #main --> <footer id="colophon" class="site-footer" role="contentinfo"> <div class="site-info"> </div><!-- .site-info --> <div id="top_footer"> <div class="container"> <div class="top_footer"> <div class="left_footer"> <aside id="text-2" class="widget widget_text"> <div class="textwidget"><p>Copyright© 2019<p> Please Call <a href="tel:(317) 731-2487">(317) 731-2487</a> </div> </aside> </div> <div class="right_footer"> <a href="#"><img src="http://atmsindiana.com/wp-content/themes/ATMindian/images/logo.png"/></a> </div> </div> </div> </footer><!-- #colophon --> </div><!-- #page --> <script type='text/javascript' src='http://atmsindiana.com/wp-content/themes/ATMindian/js/functions.js?ver=2014-06-08'></script> <script type='text/javascript' src='http://atmsindiana.com/wp-includes/js/wp-embed.min.js?ver=5.2.2'></script> </body> </html>