Category Archives: ATM Indusrty News

ATM Industry News

Service Desk.iQ Evaluated in the International Market


The Ukrainian company engaged in the delivery of ATMs and related technical solutions has successfully applied Service Desk.iQ solution for business process automation offered by BS/2.

The growth of business and the expansion of its infrastructure make it necessary to seek the best and most convenient way to manage the growing information flows and tasks. The company serving a large network of ATMs and other self-service devices has chosen Service Desk.iQ for its specific modules combination, when one solution provides the fulfillment of a large number of important business tasks. Thus, the Ukrainian company has improved the quality of its ATM services.

“The effectiveness of the solution is tested not only in the foreign market, but also inside BS/2, where, after the application of Service Desk.iQ, productivity has grown – so, it is perfect for banks, retail and other enterprises,” says the BS/2 product manager Aidas Saladžius.

Service Desk.iQ was appraised for its innovation and application range in the international market – In Georgia, Azerbaijan, Kazakhstan, Kyrgyzstan, Latvia and Estonia.

This recognition was largely determined by the solution’s multifunctionality – its modules optimize the logistics of the company, monitor the resources, keep records, fix faults and find solutions, and help perform other tasks. This increases the labor productivity, reduces costs and optimizes the distribution of tasks.


BS/2 is recognized leader in banking technology, advising and providing innovative banking solutions to international companies and organizations for more than 25 years. The company specializes in outsourcing business process services and software development, system integration and maintenance services. Among BS/2 clients are the largest banks in Central Asia, Eastern Europe, other financial institutions, retail companies.

For more information please contact:

Germanas Kavalskis
Head of Communications

Mob. +370 (626) 27488

germanas.kavalskis@bs2.lt
www.bs2.lt

 



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Emirates NBD takes financial fitness to a new level


Emirates NBD is doing its bit to counter rising obesity levels in the Middle East, presenting 95 of its customers with a free one-year gym membership if they sign up to the bank’s Fitness First account, which raises interest rates according to activity levels.

Launched in 2015, Emirates NBD Fitness account enabless customers to earn interest of up to 2% p.a. on their savings based on the number of steps that they walk or run daily. Starting with a base rate of 0.25%, interest rates start stepping up with the number of strides that customers take daily, climbing to 0.50% p.a. as soon as they clock 5,000 steps, 1% p.a. when they walk 8,000 steps and to 2% p.a. when they cross 12,000 steps.

In a new campaign to promote the programme, 95 customers who opened their Fitness Account via the Emirates NBD mobile banking app won their free membership in addition to a fitness session hosted by an expert trainer at the bank’s headquarters in Deira. 

Suvo Sarkar, senior EVP & group head – retail banking and wealth management says: “Aligned to the government’s mission of fighting obesity in the UAE, we leveraged this opportunity to encourage our customers to become healthier and happier, while also showing them just how easy it is to open an account from their smartphones. As connected devices become increasingly popular in the country and across the region, the bank will continue to offer more such innovative products and services that will combine our customers’ financial needs with their lifestyles.” 



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A University Ad Leads to an Acclaimed International Business


In the mid-nineties ATM operator North American Cash Systems (NACS) discovered their cash was completely out of control. Their ATMs were full, yet their armored carrier in Florida had some half a million lying around in their facility – idle. The company clearly needed a way to control their vault cash – and fast. Software seemed the obvious answer. But where do you get programmers?

In a fit of genius, Gary Faulkner and his business partner at NACS posted a sign in the computer center at the local university. It read: “Wanted: Smart People to Replace the Dumb Ones We Just Fired” and it then went on to describe the Access® based vision they had for a system to control NACS ATM cash. 

Fortunately for NACS, their plea for help was spotted by a computer science major down on his luck, Alif Rahman. “I had a job delivering pizzas at the time but my car had just broken down, leaving me essentially unemployed,” he says. “I was broke and needed to pay my rent so I jumped on this opportunity.”

Rahman recruited his roommate, Mahmud Hossain, to partner on the project and contacted NACS.

“Alif and Mahmud knew how to program a system but they didn’t know anything about Access, which is what we wanted,” said Faulkner. “But they also said, ‘buy us the book and we will rock your world,’ so we bought them the book.”

The roommates eagerly read the Microsoft Access technical manual from cover-to-cover and produced the Access-based system just one week later. NACS dubbed the system NACSTRAC (North American Cash Systems Total Reconciliation and Control), and created a sister company, North American Cash Services, that used NACSTRAC to provide vault cash to several ATM ISOs.

After NACS was sold in November 1998, Gary went to work for Diebold, Alif finished his Masters in Computer Science and Dr. Hossain completed his PhD in Computer Science and Engineering.

But these intrepid University students were not finished with the NACSTRAC program. The roommates continued to mull over the ATM management program they had built for NACS and how they could make it better. The simple answer was, “do it in SQL and make it industrial strength.”

In 1999, armed with this new software, the pair incorporated Morphis® and setup shop in Lafayette, LA. They closed their first sale to Diebold in 2000, competing with ICOMM (now owned by Fiserv) and Transoft (now part of NCR) for the business.

Now operating as a full company, Morphis continued to research and improve their technology. In 2001, the company received a commission from an armored carrier to create software capable of managing the complex logistics required the fulfillment – loading, balancing and reconciling – of the ATM cash loading process. This was quickly followed by an opportunity to help a well-known central bank with an even more complex cash management problem – managing coins. The system Morphis developed facilitated a complete process overhaul by the bank. Soon, the Morphis team, which Faulkner officially joined in April of 2004, realized it did not have just ATM management software – they had software capable of managing the end-to-end currency supply chain for both notes and coins.

As Morphis has grown, their software has evolved to better fit all aspects of the currency supply chain they support. The software is delivered in customizable modules to allow companies to utilize only the systems and support they need – and add modules as their business grows. The change in development has created a reliable, convenient and robust system that is not only affordable but capable of fully supporting any currency supply chain business – from an independent ATM operator to a global corporation.

“In the future,” said Rahman, “we see Morphis as the engine that drives the interactions throughout the currency supply chain.”


Help ATMIA celebrate the 50th anniversary of the ATM and the 20th anniversary of the association by sharing your stories. Contact Sharon Lane, ATMIA Global Director of Member Services, at +001-605-271-7371.



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Plumbing, Painting, Contractors – The Focus On UX


I recently had a bathroom remodeled. The contractor I used was a known to me.  I have used him for most of the projects at the house over the last few years.  Lately, however, his quality of work has diminished as his prices have increased. Because I travel too much to audition new talent, I hoped he would make a comeback on this project.

He did not.  In two particular areas, the plumbing and the painting, he did about as poor a job as he could.  A number of follow ups had to be scheduled for the plumbing and the paint is still not remedied as I am reminded each time I take a shower and notice the white of dry wall peeking through a thin coat of flat ash grey.  I only have myself to blame.  I should have taken the time to consider another contractor, one who understood and cared enough to take care of the seen and the unseen.

It used to be that availability was the bellwether of payments.  In other words, it was all about the plumbing.  It had to be – and still has to be – able to support the highest level of demand around the clock, every day of the year.  Lately, though, there has been a lot of discussion today UX and rightly so. A variety of studies have shown that consumers had rather switch than fight their way through a poor UX.  These findings extend beyond the more “typical” areas in which UX has dominated the conversation, such as websites, online banking, mobile apps.

Payments is now an area that feels the pain when cardholders are subjected to situations that complicate their lives instead of providing more convenience.  We have commented here in The Edge and in articles we have been asked to author for industry publications about this phenomenon.  The advent of EMV in the USA is an excellent example of how UX impacts payments.  Changing from a swipe to a dip wouldn’t seem that big of a deal and if that was the only change, perhaps it would not be.  However, there are other variables involved and that is why to date the UX associated with chip cards still troubles a significant number of cardholders when they checkout including some of us in the payments industry.

Widespread adoption of mobile payments, even delivered by the likes of Apple who is known for its uber cool UX environment, continues to be something just around the corner largely because using a smartphone to pay for a purchase isn’t as easy in terms of the UX as using a card is apparently even post-EMV.  The challenge around meeting the expectations consumers have about UX is adapting to how these expectations evolve.  Moving at speed while still minimizing risk can be very difficult for financial services providers both because these companies operate in a highly regulated industry and operate a highly complex infrastructure that connects to other highly complex systems.

This complexity is how payments happen and it is commonly referred to as “the plumbing.”  Without the plumbing there is no user experience to be had.  If my contractor had gotten the paint right but left the plumbing in disarray, then I would have been even less dissatisfied.  After all, what is a bathroom about, if not plumbing?  In the financial services industry, organizations must get both the plumbing and the UX right.  It is not an “either/or” proposition but “both/and.”   

Unless an organization focuses on the plumbing along with the paint, the money spent keeping pace with what the consumer expects is going to be insufficient for establishing a competitive advantage.  To be clear, the paint and plumbing thing is just an analogy.  Analogies, even good ones, are limiting in nature.  The analogy being made here is not perfect either.   Painting a wall is generally a lot easier than creating an excellent UX (unless you are Michelangelo).  And modernizing the systems use to deliver services to customers will require more than a plumbing license.

Both/and. 



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I recently had a bathroom remodeled. The contractor I used was a known to me. I have used him for most of the projects at the house over the last few


I recently had a bathroom remodeled. The contractor I used was a known to me.  I have used him for most of the projects at the house over the last few years.  Lately, however, his quality of work has diminished as his prices have increased. Because I travel too much to audition new talent, I hoped he would make a comeback on this project.

He did not.  In two particular areas, the plumbing and the painting, he did about as poor a job as he could.  A number of follow ups had to be scheduled for the plumbing and the paint is still not remedied as I am reminded each time I take a shower and notice the white of dry wall peeking through a thin coat of flat ash grey.  I only have myself to blame.  I should have taken the time to consider another contractor, one who understood and cared enough to take care of the seen and the unseen.

It used to be that availability was the bellwether of payments.  In other words, it was all about the plumbing.  It had to be – and still has to be – able to support the highest level of demand around the clock, every day of the year.  Lately, though, there has been a lot of discussion today UX and rightly so. A variety of studies have shown that consumers had rather switch than fight their way through a poor UX.  These findings extend beyond the more “typical” areas in which UX has dominated the conversation, such as websites, online banking, mobile apps.

Payments is now an area that feels the pain when cardholders are subjected to situations that complicate their lives instead of providing more convenience.  We have commented here in The Edge and in articles we have been asked to author for industry publications about this phenomenon.  The advent of EMV in the USA is an excellent example of how UX impacts payments.  Changing from a swipe to a dip wouldn’t seem that big of a deal and if that was the only change, perhaps it would not be.  However, there are other variables involved and that is why to date the UX associated with chip cards still troubles a significant number of cardholders when they checkout including some of us in the payments industry.

Widespread adoption of mobile payments, even delivered by the likes of Apple who is known for its uber cool UX environment, continues to be something just around the corner largely because using a smartphone to pay for a purchase isn’t as easy in terms of the UX as using a card is apparently even post-EMV.  The challenge around meeting the expectations consumers have about UX is adapting to how these expectations evolve.  Moving at speed while still minimizing risk can be very difficult for financial services providers both because these companies operate in a highly regulated industry and operate a highly complex infrastructure that connects to other highly complex systems.

This complexity is how payments happen and it is commonly referred to as “the plumbing.”  Without the plumbing there is no user experience to be had.  If my contractor had gotten the paint right but left the plumbing in disarray, then I would have been even less dissatisfied.  After all, what is a bathroom about, if not plumbing?  In the financial services industry, organizations must get both the plumbing and the UX right.  It is not an “either/or” proposition but “both/and.”   

Unless an organization focuses on the plumbing along with the paint, the money spent keeping pace with what the consumer expects is going to be insufficient for establishing a competitive advantage.  To be clear, the paint and plumbing thing is just an analogy.  Analogies, even good ones, are limiting in nature.  The analogy being made here is not perfect either.   Painting a wall is generally a lot easier than creating an excellent UX (unless you are Michelangelo).  And modernizing the systems use to deliver services to customers will require more than a plumbing license.

Both/and. 



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Want to Reduce Stress? Pay with Cash


If you’re like nearly half 50% of all Americans, you experience stress related to money—not having enough; spending more than you make; struggling to manage expenses, feeling like you just can’t get ahead. No doubt about it, financial-related stress keeps a lot of us up at night.

There are countless strategies to mitigate money stress, but the simplest of all may be adopting a cash lifestyle. This means you pay for everything you possibly can in cash. Cash works because it forces you to plan and get in control; you’re limited in purchasing power to just what’s in your wallet.

A cash lifestyle forces you to evaluate what you truly need. And, with practice and discipline, you can sleep better at night knowing where every dollar is going, reducing stress and anxiety.

 

Learn to manage your money
Financial independence and managing a budget are valuable life skills; they take time to learn and even more time to become ingrained as habits. Aimlessly making purchases with credit cards, and being unprepared to handle the slew of interest and bank fees that accompany paying with plastic—well, it all adds up. However, withdrawing cash each week to pay in cash helps you stick to your plan for every expenditure. This is the core principle of a healthy budget.

Know you have a dinner to attend next week? Take out enough cash to cover it, and adjust your grocery budget accordingly. Thinking about the upcoming holidays? Set aside a small amount every week to pay for gifts when the time comes. Feel like you don’t have a handle on your grocery spending? By taking out cash and having a set amount to spend while shopping, you’re more apt to stick to your goals.

Goodbye, impulse purchases
​Impulse purchases may be the toughest thing of all to overcome, and we’re all guilty. Walking into a store with a plan and leaving a couple hundred dollars poorer with a bunch of items you don’t truly need is easy to do. These random purchases and indulgences may seem innocent—a coffee here; a gift there; an extra meal out. But the fact is that in five Americans has spent a whopping $1,000 or more on an impulse buy! So you see, impulse spending can quickly add up and prevent you from getting ahead.

Losing your hard-earned dollars to impulse purchases means you’re less prepared to handle emergencies and the expenses that come along with the ups and downs of life. Two-thirds of Americans aren’t prepared to handle emergency expenses, like car repairs or emergency room bills. Living your life unequipped to handle what comes your way— well that’s a flood of stress right there.

Have the cash conversation
Finally, one of the best parts of a cash lifestyle is the conversation it generates among families and spouses. Many people avoid talking about money and budgets because it’s uncomfortable. But talking about it makes it real.

A cash lifestyle forces you to face reality, with your spouse or partner, with your family, and perhaps even with your friends. It’s a continual opportunity for education and evaluation: evaluating where you spend your money and if it meshes with your priorities? And for children, paying with cash teaches them basic financial skills and values.

Are you ready to take control of your finances and overcome stress? It’s easy and you can begin today. Head to the nearest ATM and withdraw cash for the next week. Then make a plan for how to spend it and stick to it. It’s that easy, and as the Nike slogan goes, “Just Do It!”



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ATMIA Publishes Cash versus Card—Relative Security and Victim Impact from Attacks Study


London, United Kingdom & Sioux Falls, SD, USA – ATMIA today published a new international study “Cash versus Card—Relative Security and Victim Impact from Attacks” to analyze the comparative nature of cash crime versus card crime.

“After analysing three years of crime reports directly targeting cash and those targeting non-cash payment instruments such as cards, it became very clear that there is no such thing as a victimless crime,” commented author of the report, international ATM security expert, Douglas Russell. “I found that the sheer scale in number of victims impacted and with financial losses frequently well into the millions, the more technological attacks targeting cards and electronic deposits tends to overshadow the less sophisticated attacks directly targeting cash…”

ATMIA commissioned the study following on-going attempts by the anti-cash lobby to link cash and crime, while failing to represent the magnitude of losses associated with many incidents of card and data fraud.

“This is a fair and balanced paper by a highly respected security analyst,” said Mike Lee, CEO of ATMIA. “He has analysed actual reported incidents to compare the scale of losses for cash crimes and card and data crimes, assessing the impacts of low-value, medium-value and high-value losses within each broad category. As the Cyber Age gathers steam, it’s inevitable that fraud targeting electronic data and value will increase in relation to more physical type attacks on cash, and that the gap between the kind of losses suffered in the two types of attack will continue to widen.”


About ATMIA www.atmia.com

ATMIA is the leading non-profit trade association representing the entire global ATM industry. ATMIA serves more than 10,000 members from over 650 participating companies in 67 countries spanning the whole ATM ecosphere, including financial institutions, independent ATM deployers, equipment manufacturers, processors and a plethora of ATM service and value-added solution providers. ATMIA provides education, advocacy and connections to help its members keep abreast of industry news and developments; increase knowledge and professionalism; improve operational efficiencies; understand and influence regulatory processes; participate in the local, regional and global ATM community; and forge new relationships to advance their businesses. Founded in 1997, ATMIA has active chapters in the United States, Canada, Europe, Latin America, Asia-Pacific, Asia, Africa, India and the Middle East focusing on the unique needs and issues of each region. For more information, please visit atmia.com. Follow us on LinkedIn, Twitter or YouTube.



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Celebrating 20 Years of Award Winning Members!


Monday, August 14, 2017

by ATM Industry Association

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mso-hide:all;" width="1"/></div> <p>© 2017</p> </p></div> <p><br /> <br /><a href="http://www.atmia.com/news/celebrating-20-years-of-award-winning-members/5090/">Source link </a></p> </div><!-- .entry-content --> <footer class="entry-meta"> </footer><!-- .entry-meta --> </article><!-- #post --> <article id="post-1222" class="post-1222 post type-post status-publish format-standard hentry category-industry-news"> <header class="entry-header"> <h1 class="entry-title"> <a href="http://atmsindiana.com/industry-news/goodlatte-hensarling-marino-luetkemeyer-issa-ask-doj-to-repudiate-operation-choke-point/" rel="bookmark">Goodlatte, Hensarling, Marino, Luetkemeyer & Issa Ask DOJ to Repudiate Operation Choke Point</a> </h1> <div class="entry-meta"> <span class="date"><a href="http://atmsindiana.com/industry-news/goodlatte-hensarling-marino-luetkemeyer-issa-ask-doj-to-repudiate-operation-choke-point/" title="Permalink to Goodlatte, Hensarling, Marino, Luetkemeyer & Issa Ask DOJ to Repudiate Operation Choke Point" rel="bookmark"><time class="entry-date" datetime="2017-08-11T20:38:45+00:00">August 11, 2017</time></a></span><span class="categories-links"><a href="http://atmsindiana.com/category/industry-news/" rel="category tag">ATM Indusrty News</a></span><span class="author vcard"><a class="url fn n" href="http://atmsindiana.com/author/admin/" title="View all posts by admin" rel="author">admin</a></span> </div><!-- .entry-meta --> </header><!-- .entry-header --> <div class="entry-content"> <p> <br /> </p> <div id=""> </p> <p style="margin-top:7.5pt; margin-right:0in; margin-bottom:7.5pt; margin-left:0in; padding:0in 13.5pt 6.75pt 13.5pt"><span style="line-height:150%"><strong><span style="font-family:"Helvetica",sans-serif"><span style="color:#202020">Washington, D.C.</span></span></strong><span style="font-family:"Helvetica",sans-serif"><span style="color:#202020"> – House Judiciary Committee Chairman Bob Goodlatte (R-Va.), House Financial Services Committee Chairman Jeb Hensarling (R-Tx.), Regulatory Reform, Commercial and Antitrust Law Subcommittee Chairman Tom Marino (R-Pa.), Financial Institutions and Consumer Credit Subcommittee Chairman Blaine Luetkemeyer (R-Mo.), and Courts, Intellectual Property & the Internet Subcommittee Chairman Darrell Issa (R-Ca.) sent a letter to Attorney General Jeff Sessions, Federal Reserve Board Chair Janet Yellen, and Acting Comptroller Keith Noreika regarding Operation Choke Point.</span></span></span></p> <p> <br /> </p> <p style="margin-top:7.5pt; margin-right:0in; margin-bottom:7.5pt; margin-left:0in; padding:0in 13.5pt 6.75pt 13.5pt"><span style="line-height:150%"><span style="-ms-text-size-adjust:100%"><span style="-webkit-text-size-adjust:100%"><span style="font-family:"Helvetica",sans-serif"><span style="color:#202020">The Obama Administration initiated Operation Choke Point to discourage financial institutions from offering services to businesses that the Administration opposed—including, for example, firearms dealers. This letter requests that the DOJ, Federal Reserve Board, and the Comptroller of the Currency issue formal statements to repudiate Operation Choke Point.</span></span></span></span></span></p> <p> <br /> </p> <p style="margin-top:7.5pt; margin-right:0in; margin-bottom:7.5pt; margin-left:0in; padding:0in 13.5pt 6.75pt 13.5pt"><span style="line-height:150%"><span style="-ms-text-size-adjust:100%"><span style="-webkit-text-size-adjust:100%"><span style="font-family:"Helvetica",sans-serif"><span style="color:#202020">The letter states, in part:</span></span></span></span></span></p> <p> <br /> </p> <p style="margin-top:7.5pt; margin-right:0in; margin-bottom:7.5pt; margin-left:0in; padding:0in 13.5pt 6.75pt 13.5pt"><span style="line-height:150%"><span style="-ms-text-size-adjust:100%"><span style="-webkit-text-size-adjust:100%"><span style="font-family:"Helvetica",sans-serif"><span style="color:#202020">“[W]e request that your respective Departments and agencies issue clear and public formal policy statements repudiating Operation Choke Point and the abuses by financial regulators of the “reputation risk” guidance they developed and promulgated under Operation Choke Point’s auspices. Financial institutions should be given explicit assurance that they may serve these unfairly targeted industries just like any other legitimate businesses. Institutions should also be encouraged to restore long-standing relationships with lawful, targeted industries.”</span></span></span></span></span></p> <p> <br /> </p> <p style="margin-top:7.5pt; margin-right:0in; margin-bottom:7.5pt; margin-left:0in; padding:0in 13.5pt 6.75pt 13.5pt"><span style="line-height:150%"><span style="-ms-text-size-adjust:100%"><span style="-webkit-text-size-adjust:100%"><span style="font-family:"Helvetica",sans-serif"><span style="color:#202020">The full text of today’s letter is available <a href="http://www.atmia.com/files/GRC%20US/hensarling-sessions-letter-on-ocp-20170810.pdf" target="_blank">here</a>.</span></span></span></span></span></p> <p> </p></div> <p><br /> <br /><a href="http://www.atmia.com/news/goodlatte-hensarling-marino-luetkemeyer--issa-ask-doj-to-repudiate-operation-choke-point/5089/">Source link </a></p> </div><!-- .entry-content --> <footer class="entry-meta"> </footer><!-- .entry-meta --> </article><!-- #post --> <article id="post-1221" class="post-1221 post type-post status-publish format-standard hentry category-industry-news"> <header class="entry-header"> <h1 class="entry-title"> <a href="http://atmsindiana.com/industry-news/5-ways-to-boost-atm-portfolio-profitability-atmatom/" rel="bookmark">5 Ways to Boost ATM Portfolio Profitability – ATMatom</a> </h1> <div class="entry-meta"> <span class="date"><a href="http://atmsindiana.com/industry-news/5-ways-to-boost-atm-portfolio-profitability-atmatom/" title="Permalink to 5 Ways to Boost ATM Portfolio Profitability – ATMatom" rel="bookmark"><time class="entry-date" datetime="2017-08-09T19:38:12+00:00">August 9, 2017</time></a></span><span class="categories-links"><a href="http://atmsindiana.com/category/industry-news/" rel="category tag">ATM Indusrty News</a></span><span class="author vcard"><a class="url fn n" href="http://atmsindiana.com/author/admin/" title="View all posts by admin" rel="author">admin</a></span> </div><!-- .entry-meta --> </header><!-- .entry-header --> <div class="entry-content"> <p> <br /> </p> <div id=""> <p>Today’s business climate has many companies re-evaluating business practices, searching for ways to cut costs and expand profits. A recent white paper introduces five ways independent ATM Deployers (IAD) can increase revenue, reduce costs and boost profitability.</p> <h3><span style="color: #000000;"><strong>1. Re-Evaluate Surcharge Rates</strong></span></h3> <p>Many IADs simply set surcharges and let them stand, this can eat into profits as costs for running an ATM rise. Instead, deployers should periodically evaluate and set their rates based on market segments (convenience, retail, etc.) and analysis of current rates in the area.</p> <h3><span style="color: #000000;"><strong>2.  Add Balance Inquiries</strong></span></h3> <p>Many IADs do not include balance inquiries as an option during a transaction. Although the ATM doesn’t charge the customer, IADs can derive significant interchange revenue from these transactions. ATMs that are set to suggest balance inquiries at the start of transactions can expect a significant increase in the number of balance inquiries performed by the machine.</p> <h3><span style="color: #000000;"><strong>3.  Reduce Communication Costs</strong></span></h3> <p>There are many ways for IADs to reduce the costs for communication. Machines can potentially piggyback off already available internet service or switch to a wireless option, which have become more reliable and secure.</p> <h3><span style="color: #000000;"><strong>4.  Re-Evaluate the ATM’s Location</strong></span></h3> <p>Many deployers and merchants insist on placing ATMs at the back of stores thinking that is a more secure location. However, ATM transactions are often an impulse action for consumers. Having the machine in a highly visible area can not only increase transaction volume, it can also provide more security by having it fully exposed by the clerk.</p> <h3><span style="color: #000000;"><strong>5.  Upgrade Equipment</strong></span></h3> <p>Cleaner, more modern ATMs have been proven to attract more attention and, therefore, more transactions. IADs should weight the costs of new machines versus the increased maintenance costs of older ATMs – taking increased transaction volume into account.</p> <p>Updating ATMs and surcharges, adding a balance inquiry prompt and changes to communication are just a few of the ways IADs can help reduce costs and increase profits. For more information on boosting revenue, read the full white paper <span style="color: #ff6600;"><a style="color: #ff6600;" href="http://atmequipment.com/white-papers-news/Five-Ways-to-Boost-ATM-Profitability" target="_blank" rel="noopener">here</a></span>.</p> </p></div> <p><br /> <br /><a href="http://www.atmatom.com/5-ways-to-boost-atm-portfolio-profitability/">Source link </a></p> </div><!-- .entry-content --> <footer class="entry-meta"> </footer><!-- .entry-meta --> </article><!-- #post --> <nav class="navigation paging-navigation" role="navigation"> <h1 class="screen-reader-text">Posts navigation</h1> <div class="nav-links"> <div class="nav-previous"><a href="http://atmsindiana.com/category/industry-news/page/2/" ><span class="meta-nav">←</span> Older posts</a></div> </div><!-- .nav-links --> </nav><!-- .navigation --> </div><!-- #content --> </div><!-- #primary --> </div><!-- #main --> <footer id="colophon" class="site-footer" role="contentinfo"> <div class="site-info"> </div><!-- .site-info --> <div id="top_footer"> <div class="container"> <div class="top_footer"> <div class="left_footer"> <aside id="text-2" class="widget widget_text"> <div class="textwidget"><p>Copyright© 2015<p> Please Call <a href="tel:(317) 731-2867">(317) 731-2867</a> </div> </aside> </div> <div class="right_footer"> <a href="#"><img src="http://atmsindiana.com/wp-content/themes/ATMindian/images/logo.png"/></a> </div> </div> </div> </footer><!-- #colophon --> </div><!-- #page --> <script type='text/javascript' src='http://atmsindiana.com/wp-content/themes/ATMindian/js/functions.js?ver=2014-06-08'></script> <script type='text/javascript' src='http://atmsindiana.com/wp-includes/js/wp-embed.min.js?ver=4.7.5'></script> </body> </html>