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Brothers Rely on Family Values to Create a Better ATM Business


The Matthews brothers (Tim, Burt, Jeff, Spencer and Chris) credit their success and working relationship to the work ethic, entrepreneurial spirit and communication fostered in them by their parents. As a family of eight, with five brothers and three sisters, if the siblings wanted a vacation, toy or treat they had to work to achieve their goal. The brothers took these lessons to heart and used them to create Grant Victor, the parent company to ATMequipment.com, OptConnect, TetraLink and eGlobal.

“At an early age we had to learn how to share and work together,” said Grant Victor Founder & Board Member Burt Matthews. “But what was instilled in us more than anything else was hard work and good communication. That’s the secret to our success.”

Burt and Tim Matthews each owned convenience stores in the mid 1990’s. In 1997 they purchased their first ATM, a Triton 9600. Before long, some of their fellow convenience store owners reached out to them about placing ATMs in their stores as well, so the brothers began selling the machines. Eventually, they sold their stores and formed eGlobal to focus on placing ATMs.

They quickly discovered that one of the biggest challenges for ATM operators was the lack of a one-stop shop for parts, repairs, ATMs, paper and technical support. So, in 2003, they decided to fill that gap – opening ATMequipment.com. There were several factors that made ATMequipment unique. Everything an ATM operator needed could be purchased in one place – online, the company sold to anyone, even without a processing contract and customers could pay via credit card. Within a few years, ATMequipment was the largest ATM distributor in the United States.

The brothers saw yet another opportunity with the introduction of wireless communications for the ATM. There were several solutions available, but they were expensive and generally unreliable. So, in 2010 the Matthews’ launched OptConnect and created their own solution specifically for ATMs.

Throughout this growth, the Matthews family has continued to believe in the importance of family values – both inside and outside the business. The company culture is designed to include six core principles:

  • Commitment to each other’s future
  • Honesty
  • Safety
  • Passion for customer service
  • An eye for opportunity and innovation with precision
  • Getting things done right

“Because we are siblings working together, we always remember that family comes first and strive to keep in mind that 90 employees and their families are counting on us to make the business a success,” said Spencer who serves as president of ATMequipment.com.

“We work hard to respect the fact that everyone has different strengths and weaknesses – working with each other and our employees to leverage individual skills and talents,” said Jeff, CEO of Grant Victor. The Matthews and Grant Victor team strive daily to properly balance the needs of their customers, partners, associates, shareholders, and community.

As an extension of these values, the company has created the foundation “Grant Victor Cares” originally developed to provide help to the people of Africa. Each year the business takes a contingent of employees across the Atlantic to help build housing, equipment and furniture for the betterment of lives in African villages. They have recently expanded their efforts to Mexico and even Puerto Rico to assist with hurricane relief efforts – utilizing much of what they have learned to help provide solar lighting, water filtration systems and more.

Today ATMequipment is one of the top distributors of ATMs for retail placements and with the addition of TetraLink in 2011, they have expanded that title to financial institution placements as well. Grant Victor has been awarded the “Best Place to Work in Utah” award for the past seven years running.

“I have often been told that the easiest way to ruin a family relationship is to work together,” said Tim. Grant Victor Founder & Board Member. “But I did it anyway and I have no regrets.”


Help ATMIA celebrate the 50th anniversary of the ATM and the 20th anniversary of the association by sharing your stories. Contact Sharon Lane, ATMIA Global Director of Member Services, at +001-605-271-7371.



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Financial Service Providers: The Need for a Culture in Tune with the Need to Transform


There are so many messages coming from the payments industry today associated with transformation. Entire countries are mounting campaigns to increase awareness around the need to transform. Take Australia, the Lucky Country[1]: Its politicians have been quick to highlight the transformation that they believe needs to happen, even to the point of admonishing its own citizens with the message, “Australia… it’s time to be the smart country!” Australia is not alone.  Other countries recognize that their societies are in need of dramatic overhaul just to stay on the global stage. No matter the intentions, transformation seems to be on the top of everyone’s tongue, so hearing similar messages coming from financial services (FinServ) companies isn’t a surprise to anyone in the industry.

A short time ago, the HPE NonStop team held an educational “boot camp” outside San Francisco. The presentations all focused on the tremendous transformation that has been underway within the NonStop development environment for the past three years. There was the deep port to the Intel x86 architecture that surprised many industry analysts.  This port to x86 has led to where NonStop is now being recognized as “software.”  The umbilical cord that tightly coupled it with proprietary hardware has been forever severed. To add further emphasis to this transformation, NonStop has been reworked to be able to run on virtual machines, as HPE has recognized its potential in the world of clouds along with the advent of software-defined everything. Talking with CEOs from multiple vendors within the ecosystem of NonStop partners, it is clear that while the shock is subsiding with each announcement from the HPE NonStop team, the magnitude of the task these vendonrs face to embrace the transformation isn’t inconsequential.

In October, 2017, Finextra (in association with Dovetail, now part of Fiserv) published a research paper titled Payments Transformation: Modernizing to Stay Relevant in the Digital Age (https://www.finextra.com/surveys/survey).  It wasn’t surprising to read that FinServs, especially financial institutions (FIs) remain convinced that “payments will be fundamental to their future business.”  More surprising perhaps was the confirmation that “payments transformation is critical to their digital programs.”

“Digital is more than creating internal efficiencies,” suggests Daniel Szmukler, Euro Banking Association. “It goes a lot further.  Whole new experiences can be created by combining digital elements that were not possible before, such as context of the customer at a particular moment.” Expressed in a slightly different way, payments transformation is digital transformation, and, as such, payments are being retooled to not just compete with FinTechs, but to better embrace the transformation underway within IT as a whole.

More recently, HPE held its big-tent marketing event, HPE Discover, in Madrid, Spain. Among the invited guests was DreamWorks executive, Kate Swanborg.  DreamWorks operates in a world that is transformed almost daily, as it wrestles with a myriad of technical, social and commercial issues associated with bringing the latest animated films to the screen.  Swanborg first talked about the huge improvements that came with upgrading to the latest server offerings from HPE, the new HPE SuperDome Flex system:  20,000 core render farm from HPE that comprised 25 frames of Synergy (HPE’s latest resource management offering).  Without optimization, DreamWorks saw a reduction (in time needed to provision a resource) from three weeks to five hours. Perhaps more relevant to the FinServ industry was the Swanborg acknowledgment that “Transformation isn’t a project, but a lifestyle. In the context of digital transformation, it is not so much that digital is transforming, but rather it is the business that is transforming.”

In the same October report from Finextra, the global head of transaction services at ING, Mark Buitenhek comments, “Payments as we know is one of the most disrupted areas of banking and there are so many choices right now.” However, Buitenhek was also quick to note that “It requires a cultural mindset transformation and this can be made even harder to get organized (as) it also needs support and active endorsement from the top of the organization.”

Business is transforming and FinServ providers knowingly admit that they face cultural changes as they continue on their transformation journey.  But with so many layers and so much technology, together with new development models including Agile and DevOps, how do we retain the level of quality and indeed consistency required to satisfy consumers and protect brand value? FinTechs may be attracting the spotlight of late, but even among FinTechs the challenges are similar to what FinServs are facing – maintaining the quality of their testing as they decrease the cycle time from innovation to production.

At the center of the bank, everything is connected and executing (payments transformation) in isolation on legacy systems in an already changing world is simply a very difficult task: therefore,  this is why FinServs, and FIs specifically on a transformation journey have their work cut out for them. Similarly, when it comes to the underlying technology – with HPE being just one example – there are many, many pieces in play, from the metal to the underlying operating system and hypervisor to the virtual machines and containers up into the guest operating systems and their workloads including databases and network connections.  “They are all connected and all have an impact on an organization’s ability to renovate, innovate and yes, transform,” said Paragon CEO, Jim Perry. “More importantly,” said Perry, “all of the pieces that make up a modern, transformed system today are part of a  total brand presence that must be protected!”

Paragon is in the business of providing continuous and automated testing of payment applications and is revolutionizing the way the payments industry manages change as it continues on this transformation journey. Perry continued, “Paragon is the industry leader when it comes to our specialist areas around payments networks and ATMs, and we can even help when it comes to stress testing an entire payments processing environment – pre and post transformation.  In addition, we can integrate with an enterprise test platform and other specialist test tools in a way that better helps any strategically-thinking organization build and execute an overall testing strategy.”

Yes, there are many moving parts, and yes, the interconnects alone can be daunting, and yet, with all the work being done to transform, it is still the brand that is important and any careless undermining of the  brand value remains anathema to all financial institutions. However, just as with any sports team that develops a wining culture, so too can FinServs nurture a culture of successful transformation. “We are on a journey and this journey demands a change in our culture as a business,” surmises Perry. “Yet you still have to make sure all those moving parts work in an orchestrated manner to deliver the type of new services that must be delivered in order to remain competitive and relevant. It is a tall order, but Paragon welcomes the opportunity to help our clients with their ongoing transformation journeys.  It is gratifying to know that we are really making a difference in some of the most forward-thinking organizations.”

[1] Why Australia Is Called The Lucky Country:  http://www.pitlanemagazine.com/cultures/why-is-australia-called-the-lucky-country.html



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One small voice for cash in digital world


Is cash still king? It would be easy to say “no,” with all the attention given to cyber shopping this holiday season and the media coverage of digital payment options.

But according to the Diary of Consumer Payment Choice, released a year ago by the Federal Reserve Bank of San Francisco, cash is still the largest retail payment category by number of transactions. By volume, cash’s share is much lower than in the past, but it still dominates small-value transactions. If credit card and debit card transactions were combined, however, they would easily outnumber cash transactions.

Although the Diary authors conclude that cash usage remains a “unique, resilient, and heavily used consumer payment instrument,” its share is shrinking. The Fed study’s data were from 2015. With greater awareness of digital payment options, plus growing debit and credit card usage online, cash’s share is likely lower now.

Enter “Withdraw Cash Wednesday”

The gradual decline of cash transactions, and steady stream of “anti-cash” rhetoric in recent years was troubling to members of the International Marketing Committee of the Automated Teller Machine Industry Association (ATMIA). The association represents ATM manufacturers and operators, payment processors, ATM marketing firms, and others, including banks and credit unions.

After much discussion about ways to help promote the ATM industry, the committee recommended a program called “Withdraw Cash Wednesday” (WCW). It promotes and encourages the use of cash withdrawals from ATMs on Wednesdays—particularly the Wednesday before the Black Friday shopping marathon the day after Thanksgiving, as well as other holidays and heavy shopping times, including back-to-school periods.

The program depends on volunteer support and sponsorship dollars from ATMIA members, according to Peggy Olson, president and CEO of Strategic Marketing, and a member of the association’s International Marketing Committee. She says the overall budget for WCW is small and relies heavily on social media posts to generate visibility—primarily Facebook and Twitter. Some posts began around the Fourth of July holiday this year, and continued just before Labor Day, but the program ramped up more significantly beginning Oct. 1, says Olson.

Program goals

In an interview, Olson says that through the WCW program, the association is trying to increase ATM withdrawal transaction volume and revenue and gain mindshare for cash as the number-one payment vehicle for consumer spending.

“There seems to be a lot of cash bashing going on,” she notes, so the program also is a counterpoint to the efforts of some organizations to move the U.S. to a cashless society

Another WCW goal is to help consumers understand the benefits of using cash to improve personal financial conditions. The association built a website for the program that spells out some of these benefits. A consumer-focused video uses animation to make some of the points, which include: cash is a great budgeting tool—only spend what you have; save money on interest paid on credit cards; save time on checkout—“cash is always quick and easy.”

Another benefit of cash is during natural disasters or other times of crisis when digital transactions may not work, notes Olson. Although she didn’t make the point explicitly, having some cash on hand by making it a habit to withdraw cash on a particular day each week could leave people in a better position if something unforeseen comes up, impacting digital networks—including ATM networks and bank branches.

The ATM industry is not against electronic transactions, Olson observes, pointing out that an ATM withdrawal, after all, is an electronic transaction. However, the group promotes freedom of payment choice and no digital discrimination toward the unbanked, underbanked, or digitally challenged, says Olson. “Payments should be inclusive of everybody,” she adds, including those that may be left out if the economy was totally electronic—“such as my 90-year old mother. Let consumers choose their method of payment.”

WCW impact so far

Olson says that ATMIA is waiting until the year is over before assessing whether the fledgling campaign produced any lift in cash withdrawals on Wednesdays before big shopping events. The group does track social media traffic, however. Olson says WCW has reached all 50 states in terms of impressions and other social media and website measures. Analysis indicates that traffic comes from women over men two to one and that 75% comes from the age range of 25-55. Just 11% comes from the 18-24 segment.

The program is set to continue into 2018, but its scope and duration will depend on sponsorship dollars, says Olson. In any event, she feels it will take several years to gain traction. She points to American Express’s Small Business Saturday program. After eight years of marketing, consumer awareness of that national program is just 61%, says Olson. Withdraw Cash Wednesday, she says, is still in its infancy.

*Originally published in Banking Exchange



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Interac predicts December 22, 2017 will be the busiest shopping day of the year


Toronto, Ontario (December 11, 2017) – With shoppers racing to find last-minute gifts right before the holidays, December 22, the last Friday before Christmas Eve, is anticipated to be the busiest shopping day of the year, according to data released today by Interac Association/Acxsys Corporation.

According to Interac’s point-of-sale data, Canadians made over 24 million transactions and spent over $1.2 billion on Friday, December 23, 2016. This made it the busiest shopping day of last year, beating out the busiest day of the year prior (December 23, 2015) by 19 percent in the total amount spent*.

Forecasting data released from Interac predicts that Friday, December 22 is on track to be the busiest shopping day of 2017, with 25 million debit transactions projected on that day*.

When it comes to long lines at checkout during holiday shopping, it’s no doubt that contactless debit payments are a common way that people choose to pay during this time of year. According to a survey* commissioned by Interac, 68 per cent of Canadians surveyed said that, when it came to holiday shopping, they disliked crowded stores and malls the most, followed by long lines at checkout (61 per cent).

“We’ve seen tremendous adoption of our contactless debit product, Interac Flash as Canadians used Flash more than 1.5 billion times this year, up 80% from last year. It’s clear consumers and businesses are taking advantage of the convenience and speed of Interac Flash to get through checkout lines faster.” said Martin Ho, Head of Core Products at Interac. “With the holidays here, Interac Flash and Interac Debit keeps Canadians on track with holiday spending because you are using your own money.”

Consumers also have the option to use Interac Debit® through their preferred and eligible mobile wallet. Mobile payments are accepted everywhere that Interac Flash® is accepted, at hundreds of thousands of merchant locations across Canada.

If your debit card gets lost or stolen during the holiday rush, you are protected by Interac’s Zero Liability Policy, meaning you are not responsible for losses beyond your control when using Interac Debit or Interac Flash. Additionally, transaction limits are in place when you use Interac Flash, and you will be prompted to insert your card and enter your PIN when the limit is reached.

Another easy way to stay on top of holiday expenses is to settle up group spending for gifts and events quickly and easy. The new Interac e-Transfer® Request Money feature allows customers of participating financial institutions to send a request for funds directly from their online or mobile banking app, and have the funds deposited directly into their account when the request is fulfilled.

Fast Facts on Holiday Spending

  • 40 per cent of Canadians say feeling financial squeezed is another aspect they dislike most about the holiday season.

  • Millennials are more likely to go into debt, with 34 per cent saying they expect to be in the red.

  • Canadians love lists! Forty-three per cent say they budget for the holidays by making a shopping list and sticking to it!

  • We are smart spenders. Almost two thirds of Canadians (61 per cent) plan on keeping their holiday spending to $500 or below this holiday season.

  • No surprise, we spend the most on our kids! 43 per cent of Canadians say they will spend most on their children, followed by their partner/spouse (31 per cent) and their parents (12 per cent) over the holidays.

  • Canadians almost spend as much on their pets (3 per cent) during the holidays as their best human friend (4 per cent).

*About the Survey

Hill + Knowlton Strategies conducted an online survey of Canadian residents between Oct. 27- Nov. 01, 2017. In total, 1,061 members of the general public aged 18 years or were surveyed. Final survey data were weighted based on national Census figures according to region, age and gender.


About Interac Association and Acxsys Corporation

Together, Interac Association and Acxsys Corporation operate an economical, world-class debit payments system with broad-based acceptance, 24/7/365 reliability, security, and efficiency. The organization is one of Canada’s leading payments brands and is chosen an average of 16 million times daily to pay and exchange money. For more than 30 years, it has facilitated secure financial transactions through the development of innovative and convenient digital debit and money transfer solutions. A leader in the prevention and detection of fraud, the organization has one of the lowest rates of fraud globally. Visit interac.ca or follow us @INTERAC.



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Fifth Third Bank Selects FIS to Enable Real Time Payments


JACKSONVILLE, Fla., Dec. 7, 2017 – FIS™ (NYSE: FIS), a global leader in financial services and payment technology, announced today that it has been selected by Fifth Third Bank to enable real-time payments for its customers through The Clearing House’s RTP®, a real-time payments system.

The bank is expected to go live with RTP® in early 2018. The system will allow consumers and businesses in the United States to send and receive payments instantly.

“RTP® promises to fundamentally transform the payments landscape in the United States,” said Anthony Jabbour, chief operating officer, FIS. “We are excited to be working with TCH and our banking clients to realize the benefits of this breakthrough new system.”

In early 2017, FIS launched its Real-Time Payments Incubator service, aimed at helping U.S. financial institutions accelerate the path to real-time payments by lowering their cost of entry for connecting to The Clearing House (TCH) RTP®.

“As a global leader in payments technology, FIS has been a key partner of ours to realize the vision of ubiquitous real-time payments in the United States,” said Russ Waterhouse, executive vice president, Product Development and Strategy at The Clearing House. “We’re excited to see Fifth Third adopting RTP® and we look forward to FIS’ help in bringing the benefits of this technology to many additional institutions.”

FIS is working with a range of global financial institutions – including ASL, Credit Suisse and Nordea – to modernize their payments environments, expand their real-time capabilities, and update real-time fraud and reporting systems. FIS recently released its fourth annual Flavors of Fast report, which identifies and tracks active real-time payments programs around the world.


About FIS

FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 53,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. For more information about FIS, visit www.fisglobal.com.

Follow FIS on Facebook (facebook.com/FIStoday) and Twitter (@FISGlobal).

Forward-Looking Statements

This press release may contain statements, estimates or projections that constitute “forward-looking statements” pursuant to the safe harbor provisions of the U.S. federal securities laws. Generally, the words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “project,” “will” and similar expressions identify forward-looking statements, which generally are not historical in nature. Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from FIS’ historical experience and our present expectations or projections. These risks include, but are not limited to, changes in general economic, business and political conditions, developmental and conversion delays or disruptions inherent with new software products, technology and outsourcing solutions, and risks of reduction in revenue from the elimination of existing and potential customers due to consolidation in or new laws or regulations affecting the banking, retail and financial services industries, changes in the growth rates of the markets for our solutions, and other risks detailed in our filings with the Securities and Exchange Commission (SEC), including the “Risk Factors” section of our Annual Report on Form 10-K for the year ended December 31, 2016, and subsequent SEC filings. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made. FIS undertakes no obligation to publicly update or revise any forward-looking statements.



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House Passes Bill to End “Operation Choke Point”


SIOUX FALLS, SD, and WASHINGTON, DC, December 12, 2017.  Late yesterday, the House of Representatives passed the “Financial Institution Customer Protection Act of 2017” (H.R. 2706) by an overwhelming majority of 395 – 2.  This measure is designed to end “Operation Choke Point” by preventing federal banking agencies from ordering that a depository institution terminate a customer account unless: (1) the agency has a material reason for doing so, and (2) that reason is not based solely on reputation risk.

The ATM Industry Association (ATMIA) congratulates Rep. Blaine Luetkemeyer on the passage of his bill and encourages the Senate to take similar action in this session of the legislature.

“We are still a long way from resolving this critical issue, but this is an important first step.” states ATMIA US Executive Director, David Tente.  “Until the measure is signed into law, though, all ATM operators – particularly those with accounts at larger national banks – will still need to develop alternative banking relationships and take other steps to deal with the impact of OCP.”

ATMIA recently created an Operation Choke Point Resource Kit.  It is being made available to both ATMIA members and non-members.  Download the entire kit or just individual documents by clicking here.  Additional information about ATMIA advocacy efforts is available on the ATMIA website.



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Westpac extends Victorian Government banking contract


Westpac Institutional Bank (Westpac) is delighted that the Victorian Government has confirmed its decision to extend its partnership with Westpac as the sole provider of cash and banking services for a further two years, expiring 30 September 2020 with a one-year extension option available.

Westpac has a track record in global best practice public sector banking. The bank has delivered on a long standing partnership with Victoria, serving the State Government for the last 18 years and its citizens since 1851.

Westpac Institutional Bank Chief Executive Lyn Cobley said the Bank considers it a great privilege to work with such a forward thinking government that is delivering jobs growth and driving major infrastructure projects.

“We have retained this important partnership by focusing on delivering purposeful innovation that supports how Government does business and interacts with the citizens of Victoria,” Ms Cobley said.

“Working closely across multiple Departments and Agencies, Westpac is currently implementing a number of unique transformational solutions.

“The Victorian Government is both a key customer and a strategic partner, with the relationship recognised and supported at the highest levels within Westpac,” she said.

About Westpac’s public sector banking leadership

As the long standing transactional banker to multiple Australian Government jurisdictions and country banker to the New Zealand Government, Westpac has extensive experience to run, transform and inspire projects across the public sector to benefit the citizen experience.  This includes self-service citizen engagement models, renewable energy financing schemes, automating multi-phased manual processes, mobile payment apps, digital payroll and benefits for public sector employees.

The Bank’s partnership with Reinventure gives Governments’ exposure to emerging technologies to remain at the forefront of data insights, open knowledge sharing and digital collaboration.

These initiatives often involve multi-phase approaches and close collaboration with numerous Departments and Agencies. Strengthening relationships and developing a deep understanding of best practice public sector banking is pivotal to Westpac’s success.



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OPTCONNECT ANNOUNCES SIGNIFICANT FINANCIAL INVESTMENT FROM GRAHAM PARTNERS


KAYSVILLE, Utah December 11, 2017 – OptConnect, LLC (“OptConnect”) announced today that its high growth will be further accelerated by a significant financial investment from Graham Partners, a private investment firm based in suburban Philadelphia, PA. OptConnect is a leading provider of managed cellular wireless connectivity solutions for unattended equipment in the Machine to Machine (M2M) and the emerging Internet of Things (IoT) marketplaces. Chris Baird, President of OptConnect, said, “Graham’s industry expertise and experience investing in the IoT and smart safe industries resonated with the OptConnect team. We are thrilled to be working together with Graham as we continue the legacy of delivering meaningfully unique solutions for our customers for many years to come.” 

 

Graham Partners will utilize their prior experience in the IoT space, the ATM industry, and with cash trends to add value to OptConnect going forward.  Rob Newbold, Managing Principal at Graham Partners, states, “OptConnect is a leading, innovative player in the industry with superior technology, deep customer relationships and strong business practices. Graham plans to leverage the company’s leading market position and continue its expansion into high-growth IoT end markets.”

 

OptConnect is benefiting from the industry-wide conversion to managed connectivity solutions, the transition from traditional wireline services towards wireless networks and the broader trend towards connected devices with IoT functionality. Members of Grant Victor, the prior parent company representing the founders and previous leadership of OptConnect, will retain an investment in OptConnect. The transaction terms were not disclosed. OptConnect was advised by R.W. Baird.

 


 

About OptConnect

OptConnect (www.OptConnect.com), headquartered in Kaysville, Utah, is an industry leader in the managed wireless connectivity industry. Primary Internet of Things (IoT) markets for OptConnect include ATMs, self-service kiosks, micro-markets and digital signage. The company’s solution focuses on providing safe, secure, reliable, and affordable connectivity by using a combination of proprietary device configurations, cloud-based remote monitoring software, and tight integration with cellular carriers. OptConnect serves over 3,000 customers with over 85,000 installed wireless units around North America. The company is a thought leader in the industries it serves, has a strong customer-centric culture, and as part of the Grant Victor Family of Companies, has been recognized for 7 years running as one of Utah’s Best Places to Work by Utah Business Magazine. 

  

About Graham Partners

Graham Partners (www.grahampartners.net), headquartered in suburban Philadelphia, PA, is a private investment firm focused on investing in businesses with advanced industrial technologies, innovative product offerings, and strong growth potential.

 

Media Contact:

Kevin Dalton, Marketing Director

OptConnect

Kevin.Dalton@OptConnect.com



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Payment Alliance International Named Greater Louisville Business of the Year


LOUISVILLE, Ky., Dec. 11, 2017 (Business Wire) – Payment Alliance International (PAI), the nation’s largest privately-held ATM provider, today announced it has been named 2017 Business of the Year by Louisville Business First. PAI was honored for demonstrating business excellence, market leadership, and community involvement during a gala dinner and awards program held at the Seelbach Hilton Hotel the evening of Dec. 5. PAI co-founders John J. Leehy, III and Gregory W. Sahrmann accepted the award on behalf of PAI in the very large company category. 

“Throughout the years, PAI has been blessed with a talented team of committed employees and some of the most loyal customers found anywhere,” said Leehy. “It is their hard work and dedication which serves as the real foundation for PAI’s impressive run of growth and success,” added Leehy. 

The Business of the Year awards and gala help celebrate the accomplishments of companies who make Greater Louisville an exciting place to do business. Business First honors finalists and winners in six categories – very large company, large company, medium company, small company, emerging company and nonprofit, plus an individual for leadership excellence. Readers nominate dozens of companies, with Business First’s editors narrowing the list to three worthy finalists per category. Ultimately, an independent, outside panel of judges determined Business of the Year winners for each category.

A slideshow profiling the winners and finalists in each category can be viewed here. A special publication included in the Dec. 8 weekly edition of Louisville Business First profiles the honored companies.


About Payment Alliance International (PAI)

Payment Alliance International (PAI) is the nation’s largest privately-held ATM provider and offers processing and maintenance services, equipment sales and support, and unique ATM branding opportunities. PAI also provides industry-leading, revenue-generating value-added solutions and customized partner programs that increase customer profitability, reduce operational expense and maximize uptime. Headquartered in Louisville, Kentucky, PAI has offices around the country.  For more information, please visit GoPAI.com or follow us on Facebook and Twitter.



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